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Privacy Policy

Last updated: July 8, 2026

This Privacy Policy explains how Zero Bugs Professional Services (“Zero Bugs,” “we,” “us,” or “our”) collects, uses, and shares information when you visit zerobugsproserv.com(the “Site”) or contact us or request a quote. By using the Site or submitting information through it, you agree to this Privacy Policy.

Information we collect

Information you provide to us

When you call us or otherwise reach out to us, we collect the information you choose to provide, which may include your:

  • Name (first and last)
  • Phone number
  • Email address
  • Street address, city, and ZIP code
  • The service you are interested in and your timeline
  • Whether you are a new or existing customer
  • Any details you share about your pest problem

Information collected automatically

When you use the Site, we and our service providers automatically collect certain technical and usage information, which may include your:

  • IP address and general location
  • Browser type, device type, operating system, language, screen and window size, and time zone
  • Pages you view, the page you came from (referrer), and the page you first landed on
  • Marketing and advertising identifiers, such as UTM campaign parameters, Google Click Identifiers (gclid), Facebook Click Identifiers (fbclid), and a Google Analytics client identifier
  • Date and time of your visit and form submission

We collect this information using cookies, browser local storage, pixels, and similar technologies, including through Google Analytics and Google Tag Manager where enabled.

How we use information

We use the information we collect to:

  • Respond to your inquiries and provide quotes and services
  • Contact you about your request by phone, text message, and email
  • Schedule, provide, and follow up on services
  • Operate, maintain, secure, and improve the Site
  • Measure and improve our marketing and advertising, and understand how visitors find and use the Site
  • Detect and prevent fraud, spam, and abuse, and comply with legal obligations

How we share information

We do not sell your personal information for money. We do not share your mobile phone number or your consent to receive text messages with any third parties or affiliates for their marketing purposes. We share information with the following categories of recipients:

  • Service providers that help us run our business and the Site — including our website host (Vercel), Google (Google Sheets and Google Apps Script, used to store and route submissions; Google Analytics and Google Tag Manager), and our email delivery provider.
  • Our marketing partners and advertising platforms (such as Google and Meta/Facebook) to measure and improve advertising. Depending on your state, some of this activity may be considered a “sale” or “sharing” of personal information for cross-context behavioral advertising.
  • Legal and safety recipients when required by law, to enforce our terms, or to protect the rights, property, or safety of Zero Bugs, our customers, or others.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of assets.

SMS/text messaging and phone calls

If you provide your phone number, you agree that we and our service providers may contact you by phone call and by text (SMS) message, including through automated technology, for purposes such as:

  • Responding to your inquiry or quote request;
  • Appointment scheduling, confirmations, and reminders before your service;
  • Follow-up messages after your service; and
  • Account, service, and customer-care messages.

Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to any text message to opt out of further texts, and reply HELP for help. Carriers are not liable for delayed or undelivered messages.

Your mobile phone number and your consent to receive text messages are not shared or sold to any third parties or affiliates for their own marketing or promotional purposes.

Cookies and analytics

We use cookies and similar technologies to operate the Site, remember attribution information, and measure performance. You can control cookies through your browser settings; disabling cookies may affect how the Site works. Where Google Analytics is used, you can learn about Google’s practices and opt-out options at policies.google.com/technologies/partner-sites.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, including to provide services, maintain records, and comply with legal obligations, after which we delete or de-identify it.

Security

We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to opt out of certain sharing or targeted advertising, and to not be discriminated against for exercising these rights. To make a request, contact us using the details below. We may need to verify your identity before responding.

Children’s privacy

The Site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links

The Site may link to third-party websites and services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: